Troon Leisure Classes Data Privacy Policy

 

What are the General Data Protection Regulations?

The General Data Protection Regulations (GDPR) are a series of regulations designed to harmonise data privacy laws across Europe. GDPR revises the way companies and organisations such as Troon Leisure Classes (“TLC”) must approach data privacy. GDPR aims to protect and give more power to European citizens regarding the use of their personal data.

For the purpose of this Data Protection Notice, ‘Data’ may refer to personal and / or identifiable information collected by either electronic- or paper-based means.

Why does TLC collect data?

TLC administers and manages the delivery of adult-based educational and recreational classes. TLC collects your personal data in order to do this for the classes you have signed up to. TLC, and its contracted authorised third parties, will always process and protect your personal data fairly and lawfully, as defined in this notice.

What data does TLC collect and / or store?

TLC will collect the following data from its students:

  • Full name
  • Address including postcode
  • Contact telephone number(s)
  • Contact email address
  • Website login (if applicable)
  • Class preference data
  • Class booking information

How does TLC use this data?

TLC requires this information in order to:

  • Register you for your selected class(es)
  • Identify and confirm student lists for each of the classes delivered under TLC
  • Keep weekly class registers
  • Internal record keeping, such as financial reconciliation
  • To contact you regarding your registered class(es), term times, TLC AGM, and any other TLC notices relevant to you within TLC
  • To improve and customise the TLC website in accordance with you and other students’ interests
  • To introduce new classes that would be of interest to you and other students
  • To provide information to you that you have requested from TLC
  • To address any problems you may have regarding logging into or using your TLC account

Who does TLC share your data with?

TLC will share your data with:

  • tutors contracted to deliver classes on behalf of TLC
  • other authorised third parties contracted by TLC for the purpose of managing, administering and delivering classes on behalf of TLC

TLC-contracted tutors and other third parties will be subject to receiving, securing, processing and retaining data only for the purposes defined by this data privacy notice. TLC will not share your data with any organisations other than those defined within this privacy notice.

TLC will not sell your data.

TLC Data Security.

TLC will take all reasonable technical and organisational measures to ensure that your personal information is processed and stored securely in accordance with this Data Protection Notice and applicable laws.

Where we have given you (or where you have chosen) login details for an account on the TLC Website, including a password so that you can access certain parts of the TLC Website, you are responsible for keeping these login details confidential. TLC will accept no liability for unauthorised use of your login details on the Website.

Retention of data by TLC.

TLC will retain personal data for up to 24 months after the end of the last class session for which the student has been registered. This includes if you have registered for a class but subsequently choose to cancel your registration without payment, as defined within our cancellation policy.

This is to allow for any internal financial or administrative reconciliation and sign off to take place.

Your data may be anonymised and retained for the purpose of analysing class interest, booking, and attendance.

Controlling the use of your personal data by TLC.

You have a right to access your personal data held by TLC and to request the correction of any error or inaccuracy. You also have the right to object to the processing of your personal data in certain circumstances.

If you would like a copy of the information held on you or if you believe that any information we are holding on you is incorrect or incomplete, please email TLC at This email address is being protected from spambots. You need JavaScript enabled to view it., We will promptly correct any information found to be incorrect.

How we use cookies.

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

We use cookies to improve our website and your experience when using it. Cookies used for the essential operation of this site have already been set. To find out more about the cookies we use and how to delete them, see our privacy policy.

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